DVLA BUSINESS PLAN 2012-13

Full disclosure of the serving directors for is available in the Governance Statement of this document. Our key purpose is to ensure that complete and accurate registers of drivers and vehicles are held and we make them as accessible and as flexible as possible, to those who have the right to use them. The figures include the value of any pension benefit in another scheme or arrangement which the member has transferred to the civil service pension arrangements. At the same time, the agency has made significant cost savings and exceeded a challenging efficiency savings target. The new fees have introduced price differentiation for some transactions between online and paper channels, reflecting the lower cost to deliver the online services. In all cases members may opt to give up commute pension for a lump sum up to the limits set by the Finance Act The next survey is due in

I have been impressed by the extent of change that was delivered during the year, especially around digital services and service excellence. Motorists can now pay vehicle tax by Direct Debit annually, biannually or monthly. DVLA lead the way in government in the production of secure cards. The clubs involving DVLA colleagues are run by volunteers. Who we are and what we do 3.

DVLA will work with 0212-13 Cabinet Office and make use of legislative reform powers to dlva opportunities for digital by default. The free digital service delivers a high quality, simple, customer focused channel that is cost-efficient allowing drivers to check their licence information online. I am confident that we can continue to deliver whatever we set out to do. We will make the case for revising legislation and policy, we will analyse DVLA data systems to support evidence based policymaking and provide data reports to DfT and wider government.

DVLA forms and leaflets

The agency separate and monitor waste through 45 different streams. Indefinite Statutory Off Road Notification. For more information about DVLA personalised registrations visit our website. To deliver a registration certificate from an application notifying changes to the registration certificate within 30 working days. I have been impressed by the extent of change that was delivered during the year, especially around digital services and service excellence.

  ZESPRI CASE STUDY SOLUTION

DVLA also supports the police and intelligence authorities in dealing with vehicle related crime. This will save money avoiding the cost of paper handling and for customers the need to travel to transact across a counter or to post documents to DVLA. Indirect- A cost that is not directly attributable to an activity but forms part of the general costs of running DVLA. From 30 Julycivil servants may be in one of four defined benefit schemes; either a final salary scheme classic, premium and classic plus or a whole career scheme nuvos.

Although this represents some distance to go, this is progress. As well as ongoing improvements in energy efficiency, DVLA has significant initiatives in progress:.

A CETV is a payment made by a pension scheme or arrangement to secure pension benefits in another pension scheme or arrangement when the member leaves a scheme and chooses to transfer the benefits accrued in their former scheme.

The CEO and the finance director attend four audit committee meetings each year, as observers. Directors have declared that they hold no significant third party interests that may conflict with their board duties.

dvla business plan 2012-13

They are made to reward in-year performance in relation to agreed objectives, or short-term personal contributions to wider organisational objectives. Motorists can now pay vehicle tax by Direct Debit annually, biannually or monthly.

Business plan 2013 to 2014

We will consistently aim to provide the most efficient, effective services to meet the needs of a diverse but ever growing digitally aware customer base, whilst recognising the needs of the important minority through assisted digital services. This service allows motor dealers to tell DVLA when a vehicle is sold into the motor trade. Climate Change Adaptation – we have one property that is at risk from climate change — flood buisness. Information about our policies and arrangements relating to staff is within the Strategic report.

  MVLS THESIS SUBMISSION

The EB also deal with operational issues that are escalated to it from the groups that support it.

Who we are and what we do 3. The figures include the value of any pension benefit in another scheme or arrangement which the member has transferred to the civil service pension arrangements. Over the next few years, as set out in our Strategic Plan, we will continue to improve and expand our services to deliver the best services in government.

DVLA forms and leaflets

Whilst the agency recycles all paper through the Government Procurement Service closed loop initiative, we recognise that there is more we can do to reduce the amount of waste we produce. The trade union is informed and consulted on changes which may have implications for the people they represent. These processes will be tailored and developed to ensure they enable DVLA to operate effectively and efficiently.

Suppress vehicle registration certificates to fleet owners. DVLA, the police and other enforcement authorities use the electronic vehicle register plzn check if a vehicle is taxed and no longer have to rely on a physical check of a paper disc. UK uses cookies to make the site simpler. A person appointed by the Treasury or designated by a department to be accountable for the operations of an organisation and the preparation of its accounts.

dvla business plan 2012-13

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